Seeking for DIAGNOSIS TECHNICIAN

JOB ANNOUNCEMENT

Position: DIAGNOSIS TECHNICIAN

                                                                                                       

1.    JOB TITLE                           :           DIAGNOSIS TECHNICIAN

2.    Salary Range                       :           Open Discussion

3.   Job Purpose:

• Reduce the cost of repairing by informing customer of needed preventive maintenance services before potential repairs required.
• Improve customer convenience by performing preventive maintenance service and/ or making need repairs while customers are at our facilities for other service (versus having to return after failure.
• Improve customer retention and customer loyalty by showing customers recommended services immediately needs repairs, thus not encouraging customers to visit the competition.
• Help educate customers regarding our menu of services and focus attention on us, not on the competition
• Presents numerous sales opportunities, including: Schedule maintenance.

4. Main duties and responsibilities

• Take job order which delivered by service advisor from planner board and leave copy in planner board. 
• Drive vehicle to work bay and inspect for visible damage.
• Perform vehicle diagnosis and repair of vehicle as per job ordered
• Perform Self-check and function test and require drive test as per vehicle concerned
• Note visible damage down on job order or vehicle inspection check list
• Finding and Observation, Breakdown & Possibility and perform diagnostic test plan
• Verify the Customer Complaint -“Experience the Symptom!”
• Analyze the Problem, Isolate the Problem, Repair the Problem, Verify the Repair.
• Tester printouts including diagnosis fault code memories
• Keep service repairing standard by follow workshop manual and repair instructions
• Bring old parts to stockroom, have parts labeled and deposit in marked storage area.
• Do pre-calculated labor time (specified FRU) if insufficient and inform service advisor
• List parts require for repairing and send to service advisor to proceed quotation
• Write Technical service report and get singed confirmation from workshop team leader
• Clock off on clock card to confirm job completion
• Need to be achieve 105% of work efficiency
• Need to be reduced or avoid repeat repair to less than 1% of vehicle throughput
• Need to be reduce or avoid parts damage to less than 1% of vehicle repairing
• Need 99% achieve on working time Attendant to Workshop.
• 100% kept work place and tools cleaned with proper organized.
• Perform effectively other duties assigned related to business areas.

 5. Requirements

• A degree in Automotive/mechanical
• Several years of experiences within the automotive industrials
• Self-motivated and self-organized with the ability to work independently
• Good mix of managerial and technical skill
• Knowledge of the English language, both oral and written (other languages would be an advantage)
• Able to use computer
• Prior experience in Automobiles business would be an advantage
• Valid driving license. 

How To Apply:

Interested candidates invited to send your updated CV with Cover Letter to below address:

Recruitment Team

§  Email: jobs@hrpc-kh.com

§  Contact: 093 31 51 50/ 095 777 536

Working Address: Toul Kork Village, Street 598, Sangkat Toul Sangke, Khan RoeseyKeo, Phnom Penh, Cambodia